The DME Office

The DME Office is a comprehensive medical equipment and inventory management software that can streamline your company's operations and increase worker productivity. Built specifically for durable and home medical equipment companies, The DME Office takes the functionality of The Medical Office: Enterprise Edition and combines it with the critical features required by medical equipment suppliers, such as inventory control and order entry & tracking.

Facts About The DME Office

The DME Office is a turnkey medical management system, meaning that we are committed to assisting your company's successful launch and usage of our software. Every customer is provided with a SoftAid project manager, installation assistance, remote training, clearinghouse, communication software, provider ID handshake installation, and unlimited support for six months.

The DME Office was designed to handle time consuming tasks – providing you with a greater return on investment.

Your practice management system can integrate with many third-party software, such as Crystal Reports and Quickbooks, with our optional LinkEngine module.

Systems Features of The DME Office

The DME Office offers a complete billing and practice management solution. The system enables DME companies to manage their inventories; file and track electronic claims; manage employee and shipping scheduling; and includes over 340 customizable reports. The system can be utilized in a wide area network through a thin client, and can accommodate multiple providers, payers and simultaneous users.

Core Features

Automatically add or search many data fields with shortcut buttons.

Change a patient's provider at any time while archiving the old information.

Share data with other Windows-based applications.

ICD-9, CPT, HCPCS and anesthesia codes are pre-installed.

Save time-stamped notations about patients, billing issues and more.

Set recall notices concerning patient-related issues, billing, scheduling and more.

Quickly search for a variety of information, including patient data, payment postings and more.

Multiple windows can be open simultaneously.

Quickly access menu options using your mouse's right-click button.

Hot key functionality available in all windows.

Systems are scalable to a wide-area network.

Additional features can be included via customized programming.

Inventory Management

Store and edit serialized inventory control

Track inventory by product name, serial number or asset inventory control number.

Add, edit or view inventory item details.

Track inventory levels and status, and reconcile physical inventory totals.

Print and attach certificates of medical necessity (CMN) to inventory items.

Manage multiple warehouses.

Maintain vendor, part and lead time data.

Establish multiple pricing lines for each inventory item.

View entire product list or break it down by category.

Create alerts for low inventory levels.

Manage receiving part codes for each product.

Supports bar code scanning interface.

Orders Management

Enter, process and track sales and rental orders.

Automatically create claim files from delivery orders.

Track pick-up and delivery orders.

Add and edit memos and special handling instructions.

Generate CMNs, thank you letters and other form notices on a per order basis.

Set recall notices for pick-ups and deliveries.

Track capped rentals.

Manage recurring orders and automatically re-bill for continuing rentals.

Establish pricing on a per order basis.

Track order authorization codes and referral information.

Practice Management

Multi-level security settings comply with HIPAA's security provisions.

Attach patient and office documents in a variety of saved formats, including images, movie and audio files, and Microsoft Office files.

Create and edit an unlimited number of fee schedules.

Establish claim defaults on a customer-by-customer basis.

Manage claim authorizations and insurance eligibility.

Accommodates multiple users and providers.

Multimedia patient files track demographic information and multiple insurance providers (primary, secondary & tertiary).

Monitor how patients are referred to your office.

Track patient charges and remittance history.

Billing

Directly submit electronic claims to all four DMERC regions, Medicaid and clearinghouses.

Multiple forms of payment posting into proper patient's file, including automatic posting, payment register and manual entry.

Submit and track the status of primary, secondary and tertiary claims.

Generate patient invoices and statements.

View and edit claims prior to submission.

Generate summary of receivables and view unpaid claims by doctor, patient, date and more.

Manage and track capitation payments from multiple carriers.

Create EDI claim remittance notices based on carrier.

Set parameters for moving unpaid visits into collections.

Establish criteria for recurring claim processing.

Post interest charges to existing claims.

Bill HCFA 1500 and UB92 claims.

Establish uniform charges for commonly used procedure codes.

Reporting

Over 340 preloaded reports available.

Generate a variety of inventory and orders management reports.

Report on billed HCFA 1500 and UB92 claims.

Generate aging reports on past due accounts.

View and print credit balance reports.

Customize reports and sort information based on a variety of data options.

Preview reports on-screen before printing.

Generate patient ledgers by individual or multiple patients to review charges and payments.

Create labels and form letters.